Subscription contract audit
Auto-renewal, reminder and exit journeys built to the DMCC Act.
D2C brands face a shifting consumer-law landscape — the DMCC Act 2024, the CMA's aggressive stance on drip pricing and fake reviews, and stronger subscription-contract rules — all changing what defensible customer journeys look like.
D2C, subscription-box and marketplace-led brands across the UK selling to consumers direct.
The CMA now has direct enforcement powers against unfair commercial practices, with significant civil penalties — the era of paying attention only after a complaint is over.
Auto-renewal, reminder and exit journeys built to the DMCC Act.
Total price disclosure and headline-price mechanics reviewed.
Compliant handling of customer reviews, incentivised reviews and influencer content.
Drip pricing at checkout triggering CMA action.
Total-price disclosure at the earliest customer-facing touch.
Fake or incentivised reviews without disclosure.
Review-collection and moderation process aligned with the DMCC Act.
Speak to Radcliffe Enterprise Law for clear, commercial legal advice — by phone, video or in person.
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