Subscription terms rebuild
Public-facing subscription terms haven't been updated since incorporation. We rewrite them to the current commercial reality — usage tiers, fair-use, AI features, auto-renewal and price-review mechanics.
Oxford SaaS businesses tend to hit their first enterprise redline before their contract stack is ready for it — a 40-page procurement paper landing on a founder who last touched their terms of service two years ago. We rebuild the SaaS contract layer so it survives contact with enterprise buyers.
SaaS founders, commercial leads and heads of legal at Oxford SaaS companies moving from self-serve into enterprise deal flow. Typical clients sit between £500k and £15m ARR and are closing five to fifty enterprise contracts a year.
Oxford's SaaS buyers include the University, John Radcliffe-linked NHS trusts, Harwell-based research organisations and a growing pipeline of US enterprise customers routing through London procurement. Each has different paper, different sticking points and different appetite on liability, data and IP.
Commercial matters involving Oxford businesses are typically dealt with at the Oxford Combined Court for County Court proceedings and Reading Employment Tribunal for employment claims. The commercial counterparty mix is shaped by the University, the NHS trusts around the John Radcliffe and the deep concentration of research-led occupiers at Begbroke, Harwell and the Oxford Science Park.
Public-facing subscription terms haven't been updated since incorporation. We rewrite them to the current commercial reality — usage tiers, fair-use, AI features, auto-renewal and price-review mechanics.
We split monolithic contracts into a stable MSA and a lightweight order form so sales can quote and close without a legal round-trip on every deal.
Enterprise DPAs arrive with sub-processor and audit clauses that don't fit your stack. We negotiate them down to something you can actually operate.
Relevant: UK GDPR
SLA and service-credit language rewritten to reflect what your infrastructure actually delivers, with credits capped and sole-remedy language protecting your P&L.
Auto-renewal clauses that customers can invalidate under consumer or B2B fairness rules.
We benchmark auto-renewal notice mechanics against current UK enforcement trends and rebuild them where they're weak.
Uncapped indemnities for IP infringement or data breach.
We cap indemnities against your insurance limit and carve out the categories that genuinely warrant super-caps.
AI-feature clauses that overstate what the model can do.
We align the customer-facing warranty with the technical reality and add proportionate output disclaimers.
Speak to Radcliffe Enterprise Law for clear, commercial legal advice — by phone, video or in person.
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